COVID-19 Protocols

Karma has instituted the following measures to ensure the health and safety of our community:

Store Hours

  • Shopping hours: 9 -8 pm, Tuesday to Friday and 10-6 pm Saturday & Sunday.

Visiting the Store

  • Despite the Province lifting its mask mandate, Karma’s mandatory mask policy will remain in place until further notice. Anyone entering the store is required to wear a suitable mask that covers nose and mouth at all times.
  • Store limit is 10 shoppers at one time. 
  • Please continue to be vigilant, and maintain physical distance while in the store as much as possible.
  • Please take an animal tag from outside before entering. If no tags are available, we are at capacity and you should wait outside until a tag is available.
  • We have a Bring Your Own Container program. All containers for food must be clean and dry.

Options for Members unable or unwilling to follow precautions

  • Members in quarantine or unable to come into the store may send a designated shopper on their behalf.
  • Members may also email orders to and staff will pack your order for pick up or delivery. PLEASE NOTE: If you are able to shop in the store, please do so.