Report from the board


Dear Karma members,

Happy New Year! Thank you for supporting Karma with your time, energy, expertise and shopping throughout 2019!

As I mentioned in the December eChronicle, our new Board’s November orientation and planning days helped identify 24 issues to address in 2020. We are just getting started on a few of these priorities, which range from clarifying existing policies and procedures to developing new ones. We are taking a programmatic approach to this work by creating a set of continuously developing guides and manuals that include a Board Minutes Style Guide, Members’ Manual, and Health & Safety Program. Necessary training, information, and resources will also be included in these documents.

Our goal in doing this work is twofold: to enhance access to information for all Karma stakeholders and to set us all up for success now and in future succession planning. We want to improve consistency and reduce the barriers to entry by establishing processes and programs that can be passed on to future boards, committees or staff teams.


At this time we are seeking member expertise and participation on a few priority projects in 2020:

  • The Health and Safety Committee will be developing a comprehensive Health & Safety Program for Karma. Current members are Board members Jim O’Reilly and Andrea Dawber, and GM Talia McGuire.

Seeking an HR professional (HRPA designation) and another certified Joint Health & Safety Committee Member with compliance and policy/procedure experience.

  • The Staff Liaison Committee is looking to enhance overall organizational efficiency and improve workload fairness among all committee and staff members. Committee members include Board members Lindsey Shorser, Kristy Van Beek, and Andrea Dawber, working in collaboration with GM Talia McGuire.

Seeking a skilled HR professional to help with a job role analysis and the development of integrated processes that enhance overall effectiveness, responsiveness and efficiency of committee and staff teams.

  • The Board of Directors would like to host a spring Committee Planning Day or half-day.

Seeking skilled and experienced facilitators to support member engagement in small and large groups, participating in a variety of planning activities.


Our 2019–2020 Board is excited for Karma in the year ahead, and we are looking forward to getting to know more of our membership in the store soon. We’d love to hear your view of what we’re doing well, areas to improve on, or any new ideas you may have. Please contact us at

On behalf of Karma’s new board of directors, thank you for actively participating in our food co-op.


Submitted by Andrea Dawber, Vice-President, Karma Co-op

Strategy and Planning Committee

Left to right: Reece Steinberg (Board Liaison), Sarah Bradley (Chair), Karen Fliess, Paul DeCampo

This committee first came together as part of a Strategic Planning initiative. The work began over the summer of 2018 with analysis of a series of surveys and food industry reports. It is possible that since Karma’s Mission and Core Values are well established, a formal Strategic Plan process may not be necessary.
This committee will work with the board and the General Manager to determine our course of action. Currently, we envision that our work will focus on market and internal analysis, leading to suggested strategies and tactics for retaining and building membership. We are aligned with the General Manager’s advice that we engage in additional analysis of the member surveys and expand the research to include input from staff. We are not looking for new committee members at this time, but may invite participation as our mandate comes into focus.

submitted by Paul DeCampo, on behalf of the Strategy and Planning Committee